Pill Proof Support
Last updated: February 26, 2026
Thank you for using Pill Proof.
If you need help, have questions, or experience any issues, we're here to assist you.
Contact Support
Email:
We typically respond within 24–48 hours.
Common Questions
My purchase didn’t unlock Pro
First, make sure you are signed into the same Apple ID used to purchase.
Then open Pill Proof and tap:
Settings → Restore Purchases
If Pro still does not unlock, contact support.
I got a new phone. How do I restore Pro?
Download Pill Proof on your new device and tap:
Settings → Restore Purchases
Your Pro access will restore automatically.
Is my medication data private?
Yes.
Your medication logs are stored locally on your device.
We do not have access to your medication records.
Can I edit dose logs?
No.
Dose logs are permanent to maintain accurate records.
If you made a mistake, you can delete the log and create a new one.
I found a bug or have a feature request
Please email:
We welcome feedback and ideas.
App Information
App Name: Pill Proof
Bundle ID: com.pillproof.mobile